Our commitment to privacy
At Busara Perth Pty Ltd Trading As The Cut Creative (hereafter referred to as The Cut), protecting consumer privacy is very important to us.
The Cut are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximise the services and content that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles.
We believe that information used responsibly benefits consumers and the economy, whether it is information we retain on behalf of consumers conducting transactions or information we collect on behalf of our business clients.
The Cut strives to serve our customers better by offering services that we believe fit their needs and interests. Since 2009, businesses and consumers have relied on The Cut for safe, secure and reliable digital services. The relationships we have developed have been established based on mutual trust and each day we strive to reinforce our commitment to our clients and consumers.
Central to that commitment is ensuring that we abide by a set of privacy policies, which are outlined below. These policies guide us in the collection and use of information as well as employee responsibilities in protecting your privacy. We use personal information about consumers only in a manner consistent with these policies.
Information we collect from you
In the course of your visits to our website, or use of our products and services, we may obtain the following information about you: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments and social media handles (together, referred to as ‘Personal Data’).
The Cut collects personal information in order to offer or provide services to our clients. We may obtain this information from a variety of sources, including:
Directly from customer applications, questionnaires and other materials submitted to us by customers; From transactions in which The Cut and consumers are involved; From click through activity on our web site/s; and from a variety of third-party sources, such as our business customers, government repositories, consumer reporting agencies and other financial institutions.
How we use your information
Personally Identifiable Information
We use the information we collect to deliver our services to you, including: communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised website experience.
Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.
Non-Personally Identifiable Information
We also use the information we collect in aggregated and anonymised forms to improve our services, including: administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally.
Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
Storage & security of your information
At The Cut, information security is a priority. We employ appropriate measures to protect consumer information against unauthorised access, disclosure, alteration or destruction. These measures include, among others, encryption, physical access security and other appropriate technologies. The Cut continually reviews and enhances its security systems, as necessary.
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorised use or access. Credit card information is encrypted before transmission and is not stored by us on our servers.
We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.
Our website is not directed at children under the age of 13 and The Cut does not collect or maintain information at our website from those we actually know are under the age of 13.
If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, please contact us and we will take appropriate action.
You can review, correct, update or delete your Personal Data by contacting us directly and making that request.
Cookies & pixels
Sharing your information with third parties
We do not and will not sell or deal in Personal Data or any customer information.
Disclosure of your information
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of The Cut, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.
Your right to opt out
The Cut may disclose consumer information to third parties as described earlier in this notice. Many of these disclosures are beneficial to consumers because they permit goods and services of interest to consumers to be offered to consumers. We strive to give consumers choices about how their data will be used. You have the right to opt-out of (direct us not to make) these disclosures when the consumer information is about you. There are some disclosures to third parties that are not subject to the opt-out, such as disclosures necessary to effect, administer or enforce a transaction requested by you, to companies that perform services for us or to prevent fraud.
When you use this service, you will be asked whether you wish to opt out. If you wish to opt out, simply check the appropriate box and submit your choice.
Links to other websites